You can check the status of your withdrawal at any time through two places in your account:
Withdrawal Submission page — the status is shown automatically as soon as you submit a withdrawal via My Account → Transactions → Withdrawal.
Transaction History — go to My Account → History → Transactions to view real-time updates.
Understanding your withdrawal status:
"Needs Action" — your account or selected payment method is missing verification documents. Upload the necessary documents to continue.
"In Progress – Reviewing your withdrawal" — your withdrawal has been received and is being processed.
"In Progress – Finalising your withdrawal / Funds on the way!" — sent to the provider and being processed by the financial institution.
"Withdrawal Successful" — funds have been sent by Betano and are now being processed by your bank.
"In Progress – It's taking longer, stay tuned for updates" — under additional review. No action is required on your part.
Cancellation: if your withdrawal has not yet been sent to the provider, you can cancel it using the Cancel button in Transaction History.